“Excellent service by Kalyan Tour and Travels. I purchased two packages—Chandigarh to Shimla and Chandigarh to Chail—and both experiences were smooth and well-managed. The staff is polite, understanding, and very supportive, with 24×7 assistance throughout the trip. Highly recommended for a hassle-free travel experience.”
Privacy Policy
Last updated: 9 February 2026
Kalyan Travels Agency ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our travel services, including tour packages, car rentals, and related offerings in Chandigarh, Mohali, and across India. Please read this policy carefully.
1. Information We Collect
We may collect information that you provide when booking tours, renting vehicles, or contacting us:
- Contact details: Name, phone number, email address, and mailing address.
- Booking information: Travel dates, destinations, number of travellers, vehicle preferences, and special requests.
- Payment information: Billing details as needed to process payments (we do not store full card numbers on our servers).
- Communications: Records of your enquiries, bookings, and support requests via phone, email, or WhatsApp.
2. How We Use Your Information
We use the information we collect to:
- Process and manage your tour and car rental bookings.
- Communicate with you about your trips, confirmations, and updates.
- Provide customer support and respond to your enquiries.
- Send relevant offers, travel tips, or updates about our services (with your consent where required).
- Improve our services, website, and user experience.
- Comply with applicable laws and protect our rights and the safety of our customers.
3. Sharing of Information
We may share your information only as necessary with service providers who assist us in delivering tours and car rentals (e.g., hotels, transport partners, payment processors). We do not sell your personal information to third parties for marketing purposes.
4. Data Security
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You may request access to, correction of, or deletion of your personal data held by us. You can also opt out of marketing communications at any time. To exercise these rights or ask questions about this policy, contact us using the details below.
6. Contact Us
For any privacy-related queries or requests, please contact Kalyan Travels Agency:
- Phone: +91 93064-83417, +91 74040-25019
- Email: info@kalyantravel.in
- Location: Chandigarh, Mohali